Privacy Policy

1. Who We Are

mBeatz is an online beat store operated in Kenya and accessible at mbeatz.org. We sell licensed music beats to musicians, content creators, podcasters, filmmakers, and anyone else who needs professional music for their projects. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what rights you have over your data.

2. Information We Collect

We collect the following information when you interact with mBeatz:

• •Name and email address — provided by you when purchasing a beat or signing up for our email list. We use this to send your beat files, order confirmation, and occasional updates about new releases.
• •Phone number — collected at checkout for M-Pesa payment processing. We do not store your M-Pesa PIN or any banking credentials.
• •Payment reference — a transaction ID from Paystack used to verify and confirm your purchase. We do not store full card numbers or bank account details.
• •Purchase history — a record of which beats you have purchased, used internally to resolve disputes, resend files if needed, and verify ownership.
• •Basic usage data — anonymous data about which pages are visited and how the site is used, collected via standard web analytics. This data is not linked to your identity.

3. How We Use Your Information

Your information is used only for the following purposes:

• •Processing your payment and verifying that it was successful
• •Delivering your purchased beat files and license document to your email
• •Sending order confirmations and receipts
• •Responding to customer support requests, including resending files or resolving payment issues
• •Sending email updates about new beats or promotions, if you opted in to our mailing list. You can unsubscribe at any time.
• •Improving the store experience based on aggregated, anonymous usage patterns

We do not sell your data. We do not share your data with third parties for marketing or advertising purposes. We do not use your data for any purpose beyond what is listed above.

4. Data Security

All payments are processed through Paystack, a PCI-DSS compliant payment processor used across Africa. Your card and banking details are handled entirely by Paystack and are never stored on our servers. Customer data in our database is stored on Supabase with encrypted connections and access controls. We take reasonable technical precautions to protect your information from unauthorized access, loss, or misuse.

5. Data Retention

We retain your purchase records for as long as necessary to provide customer support and resolve any disputes. Email subscriber data is retained until you unsubscribe. You may request deletion of your data at any time by contacting us at [email protected] and we will process your request within 14 days.

6. Your Rights

You have the right to:

• •Request a copy of the personal data we hold about you
• •Request correction of inaccurate data
• •Request deletion of your data, subject to any legal obligations
• •Unsubscribe from our email list at any time

To exercise any of these rights, email us at [email protected] with your request and we will respond within 14 business days.

7. Cookies

Our website uses minimal cookies required for the site to function correctly, such as session cookies for the checkout process. We do not use tracking cookies or advertising cookies. We do not participate in cross-site tracking or behavioural advertising networks.

8. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, you can reach us at:

Email: [email protected]
Phone: +254 724 630 030
WhatsApp: wa.me/254724630030